THE VERSO STORY

The Verso Group of Companies, a Group that has a national footprint, is comprised of private companies functioning primarily in the financial services sector. The founding company of the Group, Verso Benefits Administrator (Pty) Ltd, is a Registered Financial Services Provider, approved and regulated by the Financial Sector Conduct Authority (FSCA). Established in June 2000 as a provider of pension/retirement fund administration services, Verso Financial Services soon expanded to incorporate a dynamic and independent employee benefit and group risk benefit consulting team.

The Verso Group, which has experienced exceptional growth since inception, is now an established and trusted brand in the industry. In line with the Group’s philosophy of providing related services, it now incorporates Verso Health, Verso Wealth, Verso Money Brokers and Verso Benefits Administrator.

As a serious user of technological infrastructure, Verso has invested substantially in the software and infrastructure of IT services. Verso Benefits Administrator is one of a few administrators who own and develop its own administration software and have obtained an ISAE 3042 type II report, which confirms that their business processes and controls are of a world-class standard. Ongoing plans for further growth will be announced at a later date.

Verso Benefits Administrator has been licensed by the Financial Sector Conduct Authority (FSCA) to provide retirement fund administration services. The highly motivated and qualified professionals employed by the Group, have decades of experience between them.

Verso Benefits Administrator was built on honesty, transparency, integrity, trust and innovation and these foundational principles still resonate in everything the Group is and does today.


REPUTATION

Taking root in the financial services sector, Verso has developed a reputation for exceptional service, reliability and consistency. Our personalized approach to customer service sets us apart from our competitors. We are motivated to educate our clients so we can assist them in making informed decisions. Our aim is to minimize the distance between the service we provide and the expectation of the client.

The Board of Directors and management of Verso are committed to maintaining a strong control environment throughout the organisation. Management sought to strengthen this commitment through an independent evaluation that was conducted by PricewaterhouseCoopers Inc. (PWC) in accordance with the International Standard on Assurance Engagements (ISAE) No. 3402, during 2014.

PWC issued two ISAE 3402 reports, namely a Type 1 and a Type 2. The Type 1 Report assessed the system description and design of controls at a point in time. The Type 1 Report was issued as at 31 October 2013.

The Type 2 Report not only assessed the system description and design of controls, but also included tests of the operating effectiveness of Verso’s controls over a period. The Type 2 Report was issued for the period 1 January 2014 to 30 June 2014.


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Two-pot system update: From 30 August to 8 September 2024, we will be doing the seed capital calculations and allocations to members’ savings pots. During this time, you will not be able to access or use the online portal. We anticipate that members will be able to view their savings pot balances and start their savings pot claim submissions from Monday 9 September 2024. We anticipate a high volume of claims and as a result, you may potentially experience slower response times.